Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (Canada)
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard | 5–10 business days | $6.00 CAD |
| Express | 2–5 business days | $20.00 CAD |
| Free Shipping | 5–10 business days | Orders over $75.00 CAD |
United States
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard International | 5–10 business days | From $7.90 CAD |
| Express International | 2–5 business days | $34.90 CAD |
| Free Shipping | 5–10 business days | Orders over $100.00 CAD |
International
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard International | 10–20 business days | Calculated at checkout |
| Express International | 5–10 business days | Calculated at checkout |
Customs & Duties International orders may be subject to customs fees, import duties, and taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in your order total.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Questions? Reach out to us at clewko@prettymadnatural.com — we're happy to help!